Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and GreenToran, Inc. ("GreenToran," "we," "us," or "our") governing your access to and use of our real estate partnership management platform, website, and related services (collectively, the "Service").

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not access or use the Service. If you are using the Service on behalf of a business, partnership, or other entity, you represent that you have the authority to bind that entity to these Terms.

1. Eligibility

To use GreenToran, you must:

• Be at least 18 years of age (or the age of legal majority in your jurisdiction)
• Have the legal capacity to enter into a binding agreement
• Not be prohibited from using the Service under applicable law
• Provide accurate, truthful, and complete registration information

2. Description of Service

GreenToran is a financial management and collaboration platform for real estate partnerships. The Service enables you to:

• Create and manage real estate partnerships (called "teams")
• Track properties, contributions, expenses, income, and other financial transactions
• Calculate profit/loss splits and generate settlement recommendations
• Invite and manage partnership members with role-based access controls
• Upload, organize, and share documents and receipts
• Generate financial reports and PDF exports
• Use AI-powered features for document analysis (optional)

3. Your Account

3.1 Registration

• You must provide accurate and complete information when creating your account
• You must keep your registration information current and up to date
• One individual should maintain only one account
• Business entities should create accounts under authorized representatives

3.2 Account Security

• You are solely responsible for maintaining the confidentiality of your login credentials
• You are responsible for all activity that occurs under your account, whether or not authorized by you
• You must immediately notify us at support@greentoran.com if you suspect unauthorized access to your account
• We are not liable for any loss arising from unauthorized use of your account

3.3 Account Sharing

Accounts are personal and non-transferable. You may not share your account credentials with others. To give others access to your partnerships, use the invitation and member management features within the Service.

4. Partnerships, Properties, and Data

Our collection and use of personal information is described in our Privacy Policy, which forms part of these Terms.

4.1 Creating and Managing Partnerships

• When you create a partnership (team), you are designated as the owner with full administrative control
• You decide who can join your partnership and what permissions they receive
• Partnership owners are responsible for managing member access appropriately
• Members you invite will have access to shared partnership data based on their assigned role

4.2 Data Accuracy

• You are solely responsible for the accuracy, completeness, and legality of all data you enter into the Service
• GreenToran's calculations are only as accurate as the data you provide — "garbage in, garbage out"
• We do not independently verify, audit, or validate any financial data entered by users
• You should not rely solely on GreenToran for official accounting, tax reporting, or legal compliance purposes

4.3 Partnership Disputes

GreenToran is a tool — not an arbiter or mediator. We are not responsible for disputes arising between partnership members, including but not limited to disagreements about:

• Profit splits, distributions, or financial allocations
• Property ownership or management decisions
• Transaction accuracy or categorization
• Member roles, responsibilities, or access levels

All partnership agreements, dispute resolution, and governance should be handled through your own legal agreements and qualified professionals.

5. Financial Calculations, Reports, and Settlements

• All calculations (profit splits, settlements, distributions, reimbursements) are based entirely on data you enter
• Settlement suggestions are recommendations — the final decision to transfer money is always yours
• Reports and PDF exports are generated for your convenience and are not certified financial statements
• We do not process, hold, or transfer actual money between partnership members (except for subscription payments to us)
• You are solely responsible for verifying all calculations before acting on them
• We are not responsible for any financial losses resulting from decisions made using our platform

6. AI-Powered Features

GreenToran offers optional AI features to enhance productivity. By using these features, you acknowledge and agree:

6.1 Nature of AI Output

• AI-generated suggestions, extractions, and analyses are not guaranteed to be accurate
• AI output should always be reviewed, verified, and corrected by a human before use
• AI may misinterpret, misclassify, or misread document content
• We are not liable for errors or omissions in AI-generated output

6.2 AI Data Processing

• Document content submitted for AI analysis may be processed by third-party AI services (currently OpenAI)
• We send only the minimum content necessary for processing
• AI providers' terms of service and privacy policies also apply to AI-processed content
• AI features are opt-in — you are never required to use them
• Partnership owners and admins may disable AI features for their partnership
• You are solely responsible for the content you submit for AI processing
• We are not responsible for outages, delays, or errors caused by third-party AI providers

7. Acceptable Use Policy

You agree NOT to use the Service to:

7.1 Illegal and Harmful Activities

• Conduct, facilitate, or promote any illegal activity, including money laundering, tax evasion, or fraud
• Misrepresent financial data to deceive partnership members or third parties
• Upload content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable
• Infringe on the intellectual property rights of others
• Harass, intimidate, or threaten other users

7.2 Technical Abuse

• Attempt to gain unauthorized access to other users' accounts or data
• Upload malware, viruses, or other malicious code
• Overload, disrupt, or interfere with our servers or infrastructure
• Use automated tools (bots, scrapers, crawlers) to access the Service without permission
• Reverse-engineer, decompile, or disassemble any part of the Service
• Circumvent any technical limitations or security features

7.3 Account Abuse

• Create multiple accounts to circumvent plan limits or bans
• Share account credentials with unauthorized individuals
• Impersonate another person or entity
• Use the Service to build a competing product by copying, extracting, or harvesting our non-public content, designs, workflows, or data, including via scraping or reverse engineering

7.4 Prohibited Data

To reduce compliance risk, you agree not to upload or enter the following types of sensitive personal information into the Service unless explicitly required and supported:

• Social Security Numbers (SSNs) or equivalent national identity numbers
• Full bank account numbers or credit/debit card numbers
• Medical or health-related records
• Government-issued identity documents (passports, driver's licenses)
• Biometric data

GreenToran is designed for financial tracking of real estate partnerships — it is not built to store or process the categories of sensitive data listed above. If you upload such data, you do so at your own risk. We may remove such content and/or suspend accounts that repeatedly upload prohibited data.

8. Content Ownership and Intellectual Property

8.1 Your Content

You retain full ownership of all data, documents, and content you upload or enter into the Service ("Your Content"). By using the Service, you grant us a limited, non-exclusive, worldwide license to:

• Store, display, and process Your Content solely to provide the Service to you
• Create encrypted backups for data protection purposes
• Process documents through AI services when you explicitly request it
• Generate reports, calculations, and summaries based on Your Content

This license terminates when you delete Your Content or your account, except to the extent we must retain copies for backups, legal obligations, dispute resolution, and enforcement of these Terms.

8.2 Our Intellectual Property

GreenToran, including its design, code, features, logos, trademarks, and documentation, is owned by GreenToran, Inc. and protected by intellectual property laws. You may not:

• Copy, modify, or create derivative works based on our Service
• Use our trademarks, logos, or branding without express written permission
• Resell, sublicense, or redistribute access to the Service

8.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us an unrestricted, perpetual, irrevocable, royalty-free license to use, implement, and incorporate that feedback without obligation or compensation to you.

8.4 Copyright Complaints

We respect intellectual property rights and expect our users to do the same. If you believe that content on the Service infringes your copyright (including under the DMCA where applicable), you may submit a takedown notice to our designated agent:

• Email: legal@greentoran.com
• Include: a description of the copyrighted work, the location of the infringing material, your contact information, and a statement under penalty of perjury that you are authorized to act on behalf of the copyright owner

We will review all valid notices and take appropriate action, which may include removing or disabling access to the allegedly infringing content and, in appropriate cases, terminating the accounts of repeat infringers.

9. Subscriptions, Payments, and Billing

9.1 Free and Paid Plans

• GreenToran offers a free plan with limited features and paid plans with additional capabilities
• Plan details, pricing, and feature comparisons are available on our pricing page
• We reserve the right to modify plan features and pricing with at least 30 days advance notice
• Price changes will apply at the next renewal after the notice period unless otherwise required by law

9.2 Billing and Renewal

• Paid subscriptions are billed in advance on a monthly or annual basis (depending on your selection)
• Subscriptions automatically renew at the end of each billing period unless cancelled
• All payments are processed securely through Stripe
• Prices are listed in the currency displayed at checkout and may be subject to applicable taxes

9.3 Cancellation

• You may cancel your paid subscription at any time through your billing settings
• Cancellation takes effect at the end of your current billing period — you retain access until then
• Upon cancellation, your account reverts to the free plan (features and limits may change accordingly)
• We do not provide prorated refunds for partial billing periods unless required by applicable law

9.4 Refunds

• Refunds are handled on a case-by-case basis at our reasonable discretion
• If you believe you were charged in error, contact support@greentoran.com within 30 days of the charge
• Refund requests are evaluated based on usage, circumstances, and applicable consumer protection laws

9.5 Free Trials

If we offer a free trial, it will automatically convert to a paid subscription at the end of the trial period unless you cancel before the trial ends. We will notify you before any trial-to-paid conversion.

10. Service Availability and Modifications

10.1 Uptime

• We strive to maintain high availability but do not guarantee 100% uptime
• The Service may experience downtime for maintenance, updates, or unforeseen technical issues
• We will make reasonable efforts to provide advance notice of scheduled maintenance

10.2 Modifications

• We reserve the right to modify, update, or discontinue features of the Service at any time
• For material changes that significantly affect your use of the Service, we will provide reasonable advance notice
• Continued use after modifications constitutes acceptance of the updated Service

10.3 Beta Features

We may offer features or services labeled as "beta," "preview," "experimental," or similar designations. Beta features are provided on an "as is" basis without any warranty, may contain bugs or errors, and may be modified or discontinued at any time without notice. Your use of beta features is at your own risk.

10.4 Third-Party Services

The Service relies on third-party infrastructure and service providers (including cloud hosting, payment processing, email delivery, AI services, and analytics). We are not responsible for outages, errors, or disruptions caused by third-party providers. While we select reputable providers and monitor for issues, we cannot guarantee the uninterrupted availability of any third-party dependency.

10.5 Plan Limits and Enforcement

We may enforce plan limits and suspend or throttle excessive usage that threatens Service stability or degrades performance for other users. If your usage consistently exceeds your plan's limits, we will notify you and may require you to upgrade to an appropriate plan.

11. Termination

11.1 Termination by You

• You may delete your account at any time through your account settings
• Upon deletion, your personal data will be removed per our Privacy Policy
• Data is retained for 30 days for recovery purposes before permanent deletion
• Some information may persist longer in backups or where required by law, as described in our Privacy Policy
• If you are the sole owner of a partnership, you should transfer ownership or inform members before deleting your account

11.2 Termination by Us

We may suspend or terminate your account, with or without notice, if:

• You violate these Terms or our Acceptable Use Policy
• You fail to pay for a paid subscription after repeated notice
• We reasonably believe your account is being used for illegal purposes
• Your use poses a security threat to other users or our infrastructure
• Required by law or regulation

In the event of termination for cause, we may retain certain data as required by law.

11.3 Data Export

You may export your data at any time using the built-in export tools while your account is active. After termination, we may provide a limited export window where feasible, but we are not obligated to do so. We strongly recommend exporting your data before deleting your account or allowing your subscription to lapse.

11.4 Effect of Termination

Upon termination, your right to use the Service immediately ceases. Sections of these Terms that by their nature should survive termination (including limitations of liability, indemnification, governing law, and dispute resolution) will survive.

12. Disclaimers

You acknowledge that:

• GreenToran is not a substitute for professional accounting, legal, tax, or financial advisory services
• Financial calculations are mathematical computations based on user input, not professional advice
• We do not warrant that AI features will produce accurate or complete results
• You use the Service at your own risk and are solely responsible for your use of any information or output from the Service

13. Limitation of Liability

This limitation applies regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise), even if we have been advised of the possibility of such damages.

Nothing in these Terms limits liability that cannot be limited by applicable law, including liability for fraud, willful misconduct, death, or personal injury caused by negligence.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless GreenToran, Inc. and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Service
• Your violation of these Terms
• Your violation of any applicable law or regulation
• Your Content or data you upload to the Service
• Any dispute between you and other partnership members
• Any third-party claim arising from your use of the Service

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.

15.2 Dispute Resolution

Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, it shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules (or, for consumers, the AAA Consumer Arbitration Rules).

• The seat of arbitration shall be Wilmington, Delaware, United States
• The arbitration shall be conducted in English
• The arbitrator's decision shall be final and binding

15.3 Jurisdiction

For any disputes not subject to arbitration, the state and federal courts located in Delaware, United States shall have exclusive jurisdiction.

15.4 Class Action Waiver

To the extent permitted by applicable law, you agree to resolve disputes with us individually and waive the right to participate in class actions, class arbitrations, or representative proceedings.

15.5 Consumer Protection

If you are a consumer in a jurisdiction where arbitration, class-action waivers, or limitations on governing law are restricted, those provisions apply only to the extent permitted by the laws of your jurisdiction.

15.6 Injunctive Relief

Nothing in this Section prevents either party from seeking injunctive or equitable relief in court to prevent unauthorized use, security breaches, or infringement of intellectual property.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and GreenToran, Inc. regarding the Service and supersede all prior agreements, understandings, and communications.

16.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

16.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

16.5 Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, strikes, government actions, internet outages, or power failures.

16.6 Notices

Notices to you may be sent to the email address associated with your account. Notices to us should be sent to legal@greentoran.com.

17. Changes to These Terms

We may revise these Terms from time to time. When we make material changes:

• We will update the "Last updated" date at the top of this page
• We will notify you via email and/or a prominent notice within the Service
• We will provide at least 30 days notice before material changes take effect
• Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms
• If you do not agree to the revised Terms, you must stop using the Service and delete your account

18. Contact Us

If you have any questions about these Terms of Service, please contact us:

• Legal Inquiries: legal@greentoran.com
• General Support: support@greentoran.com
• Website: Contact Form
• Entity: GreenToran, Inc.